PROCESSING TIME: Please refer to our processing times at the top of the page to see how long your order may take to process. This does NOT include shipping time, this is the time it takes to make orders. This also DOES NOT include weekends.
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PLEASE NOTE:
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All UK orders are sent via Royal Mail 2nd Class and can take 3-4 working days to be delivered.
International orders will be sent via Royal Mail international and can take 7-14 working days to be delivered. These services DO NOT come with tracking numbers unless you choose tracked shipping!
SHIPPING ADDRESS: Please also ensure your shipping address is correct when you checkout. These cannot be changed after an order has been placed due to our website provider and will result in your order being cancelled if it is later brought to our attention that the address is wrong or has changed.
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Please see our Delivery, Returns and Lost Mail page here for more.
REFUNDS FOR DELAYS/MISSING ORDERS - will not be refunded until 10 working days (Not including weekends) have passed since the expected date of delivery (this is the date the package was expected to arrive), this is due to Royal Mails claim back policy and to protect us as a small business from being out of pocket if a missing or delayed order does turn up.
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