PROCESSING TIME: Please refer to our processing times at the top of the page to see how long your order may take to process. This does NOT include shipping time, this is the time it takes to make orders. This also DOES NOT include weekends.
We have recently had issues with our cheaper shipping provider for orders over 2kg delivering items damaged and not looking after our packages when we are sending international orders particularly to the US. So we have unfortunately had to put our prices up to match the prices offered by Royal Mail. We recommend that you only purchase up to 3 of our candles or place multiple orders if you want more than 3 candles as these orders would normally be sent in two boxes anyway to reduce the postage cost.
For UK customers who want to order more than 3 candles: it works our cheaper to place separate orders if you are wanting more than 3 candles due to the weight differences!
All UK orders are sent via Royal Mail 2nd Class and can take 3-4 working days to be delivered.
International orders will be sent via Royal Mail international and can take 7-14 working days to be delivered. These services DO NOT come with tracking numbers unless you choose tracked shipping!
SHIPPING ADDRESS: Please also ensure your shipping address is correct when you checkout. These cannot be changed after an order has been placed due to our website provider and will result in your order being cancelled if it is later brought to our attention that the address is wrong or has changed.
Please see our Delivery, Returns and Lost Mail page here for more.